Shipping cost depends on origin, destination, service, package weight, and other considerations. Calculate Time and Cost helps you compare delivery times and published rates for sending DCS shipments to destinations around the world.

The DCS Tracking page can provide up-to-date information on your shipment location.

Your package is still within the DCS network and, unless otherwise noted, should be delivered on the scheduled delivery date. Shipment movement information is captured each time a tracking label is scanned in the DCS delivery system. There may be several days between scans if the shipment is going cross-country or moving between countries.

If your shipment is expected to be in transit for more than a day between tracking scans, we will display the day and date of the Next Expected Tracking Event in the Shipment Progress area. This message does not mean that your shipment is behind schedule or stopped moving; it simply means that the tracking label might not be scanned for a while. We display the Next Expected Tracking Event so you can rest assured that your shipment is still moving even though no new tracking scans may appear for a while.

Many shippers distribute tracking numbers to their customers prior to the electronic information being sent to DCS. Once the sender transmits their daily electronic information to DCS, you will be able to track your package. Some shippers do this as late as the next working day. Please continue to track your package here:  

https://www.defensecourierservice.com/WebTracking/track?loc=en_GB

If the tracking number still shows as invalid after one working day, please contact the sender to verify that the item has been shipped. Until DCS shows an origin scan on your package on defensecourierservice.com, we do not have any information on your package.

Origin Scan: DCS has your package and it is being processed for delivery. 

Departure Scan: Your package has left this facility and will not be handled again until you see a 'destination scan'. Depending on various factors, such as how far your package is travelling and if it is in transit over a weekend, it could be several days until your package is handled again.

Out for delivery: Your package is loaded on the vehicle and will be delivered today.  Residential packages could be delivered as late as 8 p.m. 

Exception: Your package was impacted by an unforeseen event. DCS is currently working to resolve the issue and will update the tracking information when the exception is resolved. defensecourierservice.com will continue to show the most up-to-date information while the issue is being resolved.

We are the largest logistics provider in the world which gives us the scale to offer:
 

• • Exceptional levels of service and pricing for all customers no matter what size
  • Single or multiple shipment coverage
  • Cover for high risk cargo and worldwide destinations that other companies won’t insure

If DCS Tracking shows that you have an "exception", it means an event or situation, such as a customs delay, may cause your delivery to be rescheduled. Check the Shipment Progress section in Tracking for details about changes in delivery schedule. Shipment movement information is captured each time we scan your tracking label in the DCS delivery system. There may be several days between scans if the package is going cross-country or moving between countries.

You can help make sure that your package arrives safely and on time with these packaging guidelines and procedures developed from DCS research.

• Use a rigid box with flaps intact.
• Remove any labels, hazardous materials indicators, and other previous and now irrelevant shipment markings from the box.
• Wrap all items separately.
• Use adequate cushioning material.
• Use strong tape designed for shipping.
• Do not use string or paper over-wrap.
• Use a single address label that has clear, complete delivery and return information.
• Place a duplicate address label inside the package.

To calculate the delivery time for any shipment going anywhere served by DCS, go to Calculate Time and Cost, located on the main Shipping menu. Follow the directions, noting the required fields labeled with this symbol ★.

The service that the sender chose for your package is a service in which DCS moves your package to the destination area and then gives the package to the US Post Office for final delivery to your location. Please note that once DCS has handed over your package to the US Post Office, there are no further updates that we can provide on the status of your package, nor can we make any changes to the delivery address. If you need to change the address of the package or want to upgrade to a different service, you will need to contact the sender of the package.

We are the largest logistics provider in the world which gives us the scale to offer:
 

• • Exceptional levels of service and pricing for all customers no matter what size
  • Single or multiple shipment coverage
  • Cover for high risk cargo and worldwide destinations that other companies won’t insure

If DCS Tracking shows that you have an "exception", it means an event or situation, such as a customs delay, may cause your delivery to be rescheduled. Check the Shipment Progress section in Tracking for details about changes in delivery schedule. Shipment movement information is captured each time we scan your tracking label in the DCS delivery system. There may be several days between scans if the package is going cross-country or moving between countries.

When you register on defensecourierservice.com, you'll be able to store your address book online, print labels and request tracking notifications. Depending on how much you ship and the level of support you need, you have the option to add functionality by signing up for a DCS Account, which will enable billing that provide quick access to shipping, tracking and billing capabilities.

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